Shipping Policy

Thank you for shopping at Veranda Cafe & Mercantile. We aim to provide you with a seamless shopping experience, and we want you to be aware of our shipping policies.

1. Shipping Method

  • Standard Shipping: Estimated delivery time within 4-7 business days.

2. Shipping Costs

  • We offer free shipping on orders of $75 or more (excluding catstudio pillows).
  • For orders below $75, shipping costs will be calculated at checkout based on your selected shipping method and total order weight.

3. Processing Time

All orders are processed within [1-3 business days]. Orders placed on weekends or holidays will be processed on the next business day.

4. Shipping Destinations

We currently ship to the United States only. Unfortunately, we do not offer international shipping at this time.

5. Order Tracking

Once your order has shipped, you will receive a tracking number via email to monitor the delivery status of your package.

6. Delivery Issues

If your order has not arrived by the expected delivery date, please contact our customer service team at hello@verandacm.com for assistance.

7. Returns and Exchanges

For information on returns and exchanges, please refer to our [Return Policy link].

If you have any questions regarding our shipping policy, feel free to contact us at hello@verandacm.com. 

Thank you for shopping with Veranda Cafe & Mercantile! We appreciate your business and look forward to serving you.